Shipping Information
- Free shipping within India for orders over ₹999; for orders below this amount - a charge of ₹69 will be applied.
- Products will be shipped within 3-4 business days
- Send us an email at cs@tego.fit if you have any questions or concerns
- You can also reach us on +91 88986 02277 from Monday to Friday. Call or WhatsApp (10AM – 6PM).
Return & Exchanges.
- Upload the image of the product with original packaging by completing the form below.
- Please note we will not be able to process your request if tags are removed from the garment.
- All requests need to be made within 5 days of receiving your order.
- The following products will not be returned or exchanged unless there is a legitimate manufacturing defect:
- LIFT Boxers / Underwear
- DRILL Socks
- STANCE Mat
- RAPID Bottle
For Exchanges
- Please re-pack the product securely.
- We will arrange for pick-up through our logistics partners within 3-5 business days of receiving our email request.
- Your exchange will be sent out within 3 business days of pick-up confirmation.
For Refunds
- All Refunds will be made within 7 business days of receiving the product.
-
Pre-paid Orders:
- Customers will receive funds in the same account used during payment on www.tego.fit for their purchase.
- Refund amount will exclude any shipping charges paid at the time of purchase
-
COD Orders:
- Refund amount will exclude any shipping charges paid at the time of purchase.
- For COD Orders there will be an additional shipping fee charges (i) For Stance Mat @ ₹149 (ii) All other products @ ₹69.
- Alternatively COD Order customers can send the goods via pre-paid courier and no reverse shipping fee will be applicable.
- Refunds will be processed via Cashfree - where you will have an option to accept the refund amount through your preferred mode (bank, card, or wallet only).